
"I am the owner of an apartment in Purva Fairmont. Since
I have recently taken possession of my apartment, I have had
the opportunity of dealing the site engineer at Purva Fairmont.
I am very much impressed by his due deligence and his sense
of responsibility. He gave a patient ear to all the issues I
pointed out. And to my surprise, was able to fix all within
the stipulated timeframe. The customer orientation displayed
by them is truly remarkable."
Amit Thambi, (Owner of an apartment in Purva Fairmont)
Intel, Bangalore
"I must share that we were happy over the positive attitude exhibited by Puravankara, when we addressed our modification requirements. We would like to pass on our appreciation to the staff and management of Puravankara. I look forward to your continued support in future, which I am confident of getting, based on my past experience"
M S Mahadevan, BioPharmaceutical Division, Bangalore
"There a quite a few pleasant experiences that i would
like to bring to your kind notice. To start with, the Staff
at the site have been very helpful in guiding and providing
the correct inputs. Only with their help, have I been able
to take possession of the apartment in a day's time. Not to
mention, that the staff here is one amongst the few who consistently
pick up their mobile phones. They are professional to acknowledge
in writing the pending list of activities that had to executed
in my apartment. More hearting is the fact, that all the process
/ procedures are followed religiously e.g for getting the
Kitchen tiles rather than providing round about answers i
was asked to get in writing from the AfterSales team.
What enhances this feeling is the experience that few of
my friends are facing, while dealing with similar problems
in projects
of other reputed developers."
Ajay Agrawal,
Director - TSNOIRE (Software company)
Owner of an apartment in Purva Fairmont.
"We are the resident of Purva Fairmont and would like
to share our experience with your staff at the site, since
our possession in the beginning of this year. All the staff
were very cordinal and responsive to all our queries at the
initial stages when we were very apprehensive about so many
things. Your staff helped us settle down peacefully and gave
us the confidence that they are there whenever we needed,
either over mobile or in person."
Sendhil R Raj,
Program Manager, Chang Jiang Development, Toshiba ODC (Wipro
Technologies) Owner of an apartment in Purva Fairmont
"We are the first to move-in, in the 2nd phase of the
project. I wanted to write and inform you about the tremendous
support and help provided by the field Engineers and the Project
Manager during the whole process. Even during the construction
process, the filed engineers were extremely helpful in implementing
the modifications we had requested for our apartment. They
did not blindly do what we had asked for, but took their time
to help us visualize the changes we had requested to make
sure we are a satisfied customer in the end. Being the first
one to move in, we had faced lot of challenges and they were
always there to help us out even during after-office hours
or weekends. They should be appreciated for their dedication
to customer satisfaction. I could only hope everyone in Puravankara
show the same behavior when dealing with customers."
Ravi S Arunachalam,
IBM Global Services India Pvt. Ltd.,
Owner of an apartment in Purva Fairmont
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